
To do so, please run the following application: Additionally, you can launch the post-installation wizard which may correct corrupted settings.These steps will ensure that GFI MailEssentials is working optimally. Follow the steps described in the Solution section of the " Virus and Spam Emails not Getting Detected by MailEssentials" article.If licensing information is correct, the next step is to perform the standard housekeeping steps: If these steps have not solved the problem, please continue with the section below: Perform housekeeping steps

If your license is valid, but the application is incorrectly reporting otherwise, please obtain your license key by following the " Obtaining Your GFI License Key" article, and manually enter it as shown in the image below:.If your license has expired, you will need to contact an authorized reseller in order to obtain a new license key.

You can do that by following the information available in the " Reviewing GFI MailEssentials License Key Information" article.

GFI MailEssentials is not scanning any email messages, and the Dashboard logs are empty.
